When employees tweet their mouth off

You knew it would happen. An employee was gonna blow a gasket on Twitter. So now you're thinking maybe this social media thing needs to be clamped down on. And just when it was starting to pay off too. Well did you plan for when the implosion happens? You've got…

Some connections are just better

The interwebs got me in touch with an old friend last week I had not talked to since I moved east. I picked up the phone and we picked up where we had left off – it was a great conversation. It was also connection worth renewing. But there are…

Nobody Knows Everything

I was talking with a group of social media folks about metrics the other day and it made me think of a famous quote by William Goldman, the Hollywood screenwriter "Nobody knows anything." Goldman was talking about how nobody in Hollywood knows if a movie is going to do well.…

How much should you have to give to get?

Like all parents of young children, I hate, hate, hate how much it costs to keep my kids in diapers. So when I opened a new pack of Huggies® I was happy to be notified I possibly had won a lifetime supply. All I had to do was fill out…